Privacy Policy

To ensure a smooth and secure experience, our website collects various types of information:

1. Email Address: The primary contact information for account and communication purposes.
2. First Name and Last Name: Personal identification details.
3. Usage Data: Automatically collected data when using our service, including the IP address, browser type and version, pages visited, time and date of visits, and duration spent on pages.
4. Browser Information: Data sent by the browser, including technical details about your visit to our service.
5. Social Media Data: Data collected from third-party social media platforms like Google, Facebook, Telegram, and Metamask, which is used for creating or logging into an account.
6. Transaction Details: Payment and transaction history related to the activities on our platform.
7. Account Activity: Records of the login times, IP addresses, and interactions with our service.
8. Location Data: Information about the geographical location when accessing the service.

The information gathered is used to enhance the functionality of our platform and services. This includes the management of accounts, processing of transactions, and ensuring the security of the data. Usage and device data are analyzed to refine services and address technical issues. The information is utilized to customize offerings and communicate updates. Additionally, data may be used for marketing purposes if consent is given by users and to fulfill legal requirements.

To ensure the personal data remains secure, we employ a range of effective security practices:

1. All servers are encrypted to protect data.
2. Data backups are also encrypted to prevent unauthorized access.
3. Firewalls and VPN access are used to safeguard network traffic.
4. Access to servers is permitted only through VPN connections.
5. Cloudflare is used to protect HTTP/S services.
6. VPN is used for connections to network nodes.
7. SSH port forwarding tunnels are in place, and alerts are set for critical services.

If a data breach occurs, we will inform affected users according to GDPR requirements.

Cookies are tiny text files stored on the computer by a web server, which help identify clients when websites are revisited. Cookies are used to keep customers logged into their accounts and to adjust the site’s content to match their preferences. Both our own cookies and those from third-party services, such as Google Analytics and Zendesk, are employed to improve site functionality and monitor usage.